Where is my order?

• Depending on the shoe model you select, we have two shipping locations for your convenience. Your order may be fulfilled either from our warehouse in Florida or directly from our workshop in Turkey. Shipping information regarding delivery times and options can be found on each shoe's product page.
• You will receive a tracking number once your order ships.
• You may experience a delay due to the high volume of orders being shipped nationwide. We are closely monitoring your order and will update you if anything changes. We appreciate your patience.

Tracking.

• Upon placing your order, we will send you a confirmation email with your order details and an estimated delivery date. You can also see the current delivery times here.
• It may take up to 36 - 48 hours before you can track your package. The package can only be tracked once the transportation company receives it.
• If you can't track your package, it most likely hasn't left our warehouse.

Delivering your Package.

• We process, ship, and deliver packages Monday through Friday. Currently, we do not offer shipping or delivery on Saturdays, Sundays, or Holidays.
• We usually ship most items in 3-5 business days unless otherwise stated.